![]() Open Control Center and tap on the Performance Trace icon to begin tracing, and open Spotify immediately after.Enable the “Performance Trace” control in Control Center by tapping the green plus next to Performance Trace.If your iPhone doesn’t have a home button: Swipe up, find the Spotify app and swipe up.If your iPhone has a home button: double tap on home button and swipe up on the Spotify app.Make sure the Spotify app is not running:.After downloading the profile to your iPhone, you’ll need to review and install it in Settings > Profile Downloaded > Install ( here are the steps on Apple’s support site ).If you can’t download the file in Chrome, please try with Safari instead. ![]() ![]() If necessary, email the profile or use AirDrop to transfer the profile to the iOS device. ![]() If that doesn't do it for you, please make sure you follow the steps accordingly.: We have a couple of steps that we need you to try and send us the results, so we can forward the information to our Developers team.Īs a step zero - turn off Bluetooth on your phones and see if that makes a difference for those who still have the issue. Since this Ongoing issue is a bit different it requires a bit of testing on your side. ![]()
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